Articles
Cases, patterns and decisions from our diagnostics, written for whoever has to decide.

The revenue system and RevOps
Contracted, invoiced, recognised: why your monthly report may be measuring something else
Four figures, each correct by its own definition, and a report showing progress in a year of contraction. How to separate them and where each comes from.
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Revenue Diagnostic
What we learned running our own diagnostic
We ran the Revenue Diagnostic on ourselves. The most confident finding was the least comfortable, and on two points we decided against the recommendation.
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Before the CRM
When your best channel belongs to someone else
An agency credited LinkedIn with 10% of new business; it had brought in 5 of 12 accounts. What if origin goes unrecorded and a channel is one person?
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